At  Punebikes , we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, showroom, or services.

1. Information We Collect

We may collect the following information:

1. Personal details: Name, mobile number, email address, address
2. Identity & vehicle-related information: KYC documents (if required for RC transfer), vehicle details
3. Payment details: Transaction references (we do not store card or UPI credentials)
4. Website usage data: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

Your information is used to:

1. Process bike purchases, sales, and exchanges
2. Complete RC transfer, insurance, and RTO-related formalities
3. Provide test rides, delivery, warranty, and after-sales support
4. Communicate updates, offers, or service reminders
5. Improve our website, services, and customer experience

3. Sharing of Information

We do not sell or rent your personal data.

We may share limited information only with:

1. RTO agents for ownership transfer
2. Insurance companies (for policy transfer/renewal)
3. Finance partners (for EMI/loan processing)
4. Legal or government authorities if required by law

All partners are required to maintain confidentiality.

4. Data Security

We implement reasonable security measures to protect your data against unauthorized access, misuse, or loss. Access to personal information is restricted to authorized personnel only.

5. Cookies & Tracking

Our website may use cookies to:

1. Improve website functionality
2. Analyze traffic and user behavior
3. Remember user preferences

You may disable cookies through your browser settings if you choose.

6. Data Retention

We retain personal data only as long as necessary for:

1. Legal and regulatory compliance
2. Business operations and record-keeping

Once no longer required, data is securely deleted.

7. Your Rights

You have the right to:

1. Request access to your personal data
2. Request correction of inaccurate information
3. Withdraw consent for marketing communication
4. Request deletion of data (subject to legal requirements)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies separately.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Business Name: Punebikes
Email: support@punebikes.com
Phone: 8805522324
Address: Survey No. 35/1, Hinjawadi – Wakad Rd, opp. Hinjewadi D-Mart, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057.